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Logo Ostsee Baumhaus Hotel (invertiert)

Alte Landstr. 16

23758 Wangels / Ostholstein

T+49 4382 / 356

Einfo@ostsee-baumhaus.de

Visit us on Instagram Ostsee Baumhaus Hotel auf Instagram (öffnet neuen Tab)
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Baltic Sea tree house hotel - Data protection

Privacy policy

Protecting your data is important to us. In this privacy policy, you can find out what personal data we collect, how we use it - and how we ensure that it is treated confidentially and securely. We comply with the requirements of the General Data Protection Regulation (GDPR).

1. responsible for data processing

Ostsee Baumhaus GmbH & Co KG
Alte Landstr. 16
23758 Wangels

Christian Theierl (Managing Director)
Alte Landstr. 16
23758 Wangels

Telephone: 04382/356
E-mail: info@ostsee-baumhaus.de

2. your rights

You have the right to:

  • Information (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction (Art. 18 GDPR)

  • Objection (Art. 21 GDPR)

  • Data portability (Art. 20 GDPR)

  • Complaint to a supervisory authority

3. general collection of data when visiting the website

When you visit our website, we store certain technical data (e.g. IP address, date, time, browser type). This data helps us to operate the website securely and stably. Personal data is not analysed.

4. cookies & consent management

We use the Cookiebot by Usercentrics tool to manage your cookie consents. You can decide for yourself which cookies may be set. You can change your selection at any time.
More information: https://www.cookiebot.com/de/privacy-policy/

5. web analysis & tracking

Google Analytics

We use Google Analytics from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland to analyse the use of our website. In doing so, we record e.g. page views, length of visit, country of origin.
We use IP anonymisation so that your full IP address is not stored. The data is transferred to Google servers in the EU, possibly also to the USA.
Data processing only takes place with your express consent (Art. 6 para. 1 lit. a GDPR).
Opt-out: https://tools.google.com/dlpage/gaoptout

Microsoft Clarity

We use Microsoft Clarity to optimise the website and analyse errors. This tool records mouse movements, clicks and scrolling behaviour anonymously.
Provider: Microsoft Ireland Operations Ltd, Dublin 18, Ireland
Legal basis: Art. 6 para. 1 lit. a GDPR

6. booking & administration

OnePageBooking & Channel Manager (HotelNetSolutions)

For online booking and management of booking channels, we use the services of
HotelNetSolutions GmbH, Genthiner Straße 8, 10785 Berlin.
Data such as name, address, booking period, etc. are transmitted to us for contract processing.
Legal basis: Art. 6 para. 1 lit. b GDPR
More information: https://hotelnetsolutions.de/datenschutz

SoftTec GmbH - PMS

To manage bookings, we use the property management system (PMS) of
SoftTec GmbH, Neue Kirnberger Straße 17, 87600 Kaufbeuren, Germany.
Here too, data is processed to fulfil your booking.
Legal basis: Art. 6 para. 1 lit. b GDPR
More information: https://www.softtec.de/datenschutz

Gurado - voucher system

For the sale and administration of our vouchers we use the tool
gurado GmbH, Residenzstraße 7, 80333 Munich, Germany.
Data such as name, e-mail address and payment information are processed in order to process your voucher order.
Legal basis: Art. 6 para. 1 lit. b GDPR
More information: https://www.gurado.de/datenschutz

7. payment processing

Adyen

For secure online payments, we use the payment service provider
Adyen N.V., Simon Carmiggeltstraat 6-50, 1011 DJ Amsterdam, The Netherlands.
Your payment data is transmitted directly to Adyen and processed there.
Legal basis: Art. 6 para. 1 lit. b GDPR
More information: https://www.adyen.com/de_DE/richtlinien-und-haftungsausschluss/privacy-policy

PayPal

For certain payments - e.g. when purchasing vouchers via Gurado - we offer you payment via PayPal. In this case, your payment data (e.g. name, amount, account information) will be sent to
PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg
insofar as this is necessary for payment processing.
Legal basis: Art. 6 para. 1 lit. b GDPR
More information: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

8. newsletter via Wix

If you subscribe to our newsletter, we will only use your email address to send you news, offers and inspiration about the Baumhaushotel.

We use the service of
Wix.com Ltd, Nemal St. 40, 6350671 Tel Aviv, Israel.
Your data is stored on servers in the EU. Registration takes place using the double opt-in procedure.
Legal basis: Art. 6 para. 1 lit. a GDPR

You can unsubscribe at any time using the unsubscribe link in every email.

9. embedded content: Google Maps, YouTube, Google Fonts

YouTube videos

When you play a YouTube video, your IP address is transmitted to Google.
Legal basis: Art. 6 para. 1 lit. a GDPR

Google Maps

We use Google Maps to display maps. Here too, your IP address is transmitted to Google.
Legal basis: Art. 6 para. 1 lit. a GDPR

Google Fonts

We use Google Fonts for display. These are integrated locally, there is no data transfer to Google.

10. remarketing & online advertising

Google Ads & remarketing

We use Google Ads including remarketing to target you again with suitable adverts on Google and partner sites even after your visit.
Provider: Google Ireland Ltd.
Legal basis: Art. 6 para. 1 lit. a GDPR
Opt-out: https://adssettings.google.com

Google Ads conversion tracking

We use Google Ads Conversion Tracking to measure the success of our adverts. If you reach us via a Google advert, a cookie is set that enables us to track conversions (e.g. bookings).
Legal basis: Art. 6 para. 1 lit. a GDPR

Microsoft Bing Ads

When you click on a Bing ad, a cookie is set that allows conclusions to be drawn about bookings.
Provider: Microsoft Ireland Operations Ltd.
Legal basis: Art. 6 para. 1 lit. a GDPR
More information: https://privacy.microsoft.com/de-de/privacystatement

11. social media (Facebook, Instagram, Pinterest, YouTube)

If you click on links to our social media pages or contact us there, the privacy policies of the respective providers apply. Personal data may be processed and user profiles may be created.

The provider for Facebook and Instagram is Meta Platforms Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland.
It cannot be ruled out that data processing may also take place via Meta Platforms Inc, 1601 Willow Road, Menlo Park, CA 94025, USA.

The legal basis for processing by us is Art. 6 para. 1 lit. f GDPR (legitimate interest in communication & reach).
The legal basis for processing by Meta may also be your consent (Art. 6 para. 1 lit. a GDPR), which you can withdraw from Meta at any time.

More information on data processing by Meta:
https://www.facebook.com/privacy/explanation

Pinterest: https://policy.pinterest.com/de/privacy-policy
YouTube: https://policies.google.com/privacy

12. contacting us via WhatsApp

If you contact us via WhatsApp, we will use your mobile number and any other data you provide to respond to your enquiry.
Provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland
Legal basis: Art. 6 para. 1 lit. a GDPR (consent through active contact)
More information: https://www.whatsapp.com/legal/privacy-policy-eea

13. storage duration

We only store personal data for as long as is necessary for the respective purpose or as required by law (e.g. tax retention obligations).

14. security of your data

We take technical and organisational measures to protect your data in the best possible way. These include SSL encryption, access management and regular system updates.

15 Changes to this privacy policy

We reserve the right to amend this privacy policy if necessary.

You can always find the latest version on our website.

If you have any questions about data protection, please send us an email - we will be happy to help you.

Logo Ostsee Baumhaus Hotel (invertiert)

Alte Landstr. 16

23758 Wangels / Ostholstein

T+49 4382 / 356

Einfo@ostsee-baumhaus.de

Visit us on Instagram Ostsee Baumhaus Hotel auf Instagram (öffnet neuen Tab)

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